Cannot connext after firmwre upgrade attempt

[faycal_gsm]

THX I HAVE problem WITH 7

[AlexH0944]

By the way, with Windows XP the problem is solved using USBDeview to view and delete the previous installed driver for the original box firmware.

[AlexH0944]

OK. I will try on "newer" systems ... (W10). Congrats for the forum.

[Legija]

Consider that Windows XP is obsolete, and You could "upgrade" to less old Windows 7 . . .

[AlexH0944]

Thanks for your reply. I tried to install the newdrivers (on Windows 32bits XP SP3) but I get an error 39. JTAG Manager recognizes the Box and asks for driver installation.

[Legija]

Box has new firmware which requires new drivers now.

You can get the new drivers from RIFF Box – eMMC/JTAG support | Rocker Team Flashing Interface - > downloads section.

[AlexH0944]

It is my first port in this forum. Sorry if it is at the wrong place !
Installed Riff Box 2 and JTAG Manager. Every thing working fine until I attempted to upgrade firmware :

Log (JTManager.txt) shows :

[16/05/2017 13:03:48] Open serial port...OK
[16/05/2017 13:03:48] Connecting to the RIFF Box...OK
[16/05/2017 13:03:48]
[16/05/2017 13:03:48] Getting RIFF Box Info...OK
[16/05/2017 13:03:48] RIFF Box Firmware Version: 1.41 (RIFFBOX2)
[16/05/2017 13:03:48]
[16/05/2017 13:03:48] Connecting to the Updates Server...OK
[16/05/2017 13:03:48] Downloading new Firmware from Server...OK
[16/05/2017 13:03:48]
[16/05/2017 13:03:48] Setting Update Mode...OK
[16/05/2017 13:03:48] Updating Box's Firmware...OK
[16/05/2017 13:03:48] Restarting box, please wait...ERROR
[16/05/2017 13:03:48] ERROR: Couldn't Detect the RIFF Box.ERROR
[16/05/2017 13:03:48] ERROR: Couldn't Detect the RIFF Box.ERROR
[16/05/2017 13:03:48] ERROR: Failed to Restart the RIFF Box.
[16/05/2017 13:03:48] [FINISH OPERATION_ID = FIRMWARE_UPDATE]

The riff box would not connect. I also attempted to install on another PC. Same result. How to recover from bas firmware update ?
Thanks for any advise.