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i cannot access the support site and my odm software can open

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  • i cannot access the support site and my odm software can open

    i have try to access the support site and it shows me
    Hi there ! To access support area You have to create valid session using access software and dongle.

    Please run support access software and click "Access" button.

    Thanks . i do not understand what it mean can any body explain and my odm programme can not open for me to unlock or flash any odm phones.
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