Wrong IP. Please relogin from soft

[gsmgsa]

hello! I don't seem to be able to access support - turbo support. It keeps telling me "wrong ip" either form soft, rockersupport.exe, or rocker dongle client v1.02.
And when trying to download Motorola.9.0.msi - it says:

"Hi there ! To access support area You have to create valid session using access software and dongle.

Please run support access software and click "Access" button.

Thanks !"

; no metter where the access started from (soft, client ) Any other file downloads just fine - but only from rocker support, not turbo!

What can be done?

Any help appreciated.

[Legija]

You're behind load balancer or proxy. Use direct connection without load balancer.