Announcement

Collapse
No announcement yet.

RIFF Box Firmware update issue

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • RIFF Box Firmware update issue

    Hello! I am new to RIFF Box and have been having trouble with updating my firmware. ive tried searching a lot but cant seem to find a solution to my problem. my firmware mode is RECOVERY and when i try to update firmware it will say "Failed to connect to RIFF Box" and then ill try again and it goes smoothly up to restarting RIFF Box and it says "Failed to restart RIFF Box". the update will succeeded if i right click and then left click again; however, it says that the firmware mode is still RECOVERY. ive tried deleting/ manually re-installing drivers, deleting/ re-installing RIFF JTAG manager, adjusting TCK and RTCK, and nothing has worked. i apologize if this is a stupid question, but i would really appreciate it if somebody can help me

  • #2
    edit:

    LOL, mixed the topics.

    To finish update, You simply have to reconnect usb cable once You see "restarting..." on JTAG Manager.
    This happens because of Windows XP bugs, it can't reenumerate ports sometimes.
    Last edited by Legija; 12-08-2014, 11:21 AM.
    ICQ: 299-912-089
    QQ: 1634811353

    Comment


    • #3
      thanks for the reply! i tried reconnecting the usb cable when it said "restarting...." and it would just say "Failed to Connect to RIFF Box" and then "RIFF Box not found" and would close JTAG Manager. im using windows 8.1

      Comment


      • #4
        If You use Windows 8.1, You'll need to disable driver certificate enforcement.
        ICQ: 299-912-089
        QQ: 1634811353

        Comment


        • #5
          Originally posted by Ag318 View Post
          thanks for the reply! i tried reconnecting the usb cable when it said "restarting...." and it would just say "Failed to Connect to RIFF Box" and then "RIFF Box not found" and would close JTAG Manager. im using windows 8.1
          Try to use windows 7 or XP; 8.1 has so many things to reconfigure before zorking properly with boxes

          Comment


          • #6
            Originally posted by Legija View Post
            If You use Windows 8.1, You'll need to disable driver certificate enforcement.
            okay so i disabled driver certificate and re-installed everything once more, reconnected the usb cable and it restarted but im still getting this:

            Open serial port...OK
            Connecting to the RIFF Box...OK

            Getting RIFF Box Info...OK
            RIFF Box Bootcore Version: 1.01

            Connecting to the Updates Server...OK
            Downloading new Firmware from Server...OK

            Setting Update Mode...OK
            Updating Box's Firmware...OK
            Restarting box, please wait...OK
            Firmware Update Completed OK

            Current Firmware Version: RECOVERY

            Comment


            • #7
              Originally posted by Ag318 View Post
              okay so i disabled driver certificate and re-installed everything once more, reconnected the usb cable and it restarted but im still getting this:

              Open serial port...OK
              Connecting to the RIFF Box...OK

              Getting RIFF Box Info...OK
              RIFF Box Bootcore Version: 1.01

              Connecting to the Updates Server...OK
              Downloading new Firmware from Server...OK

              Setting Update Mode...OK
              Updating Box's Firmware...OK
              Restarting box, please wait...OK
              Firmware Update Completed OK

              Current Firmware Version: RECOVERY
              After repeating the process time and time again, during fury of frustrated right clicking it miraculously updated to 1.37! idk what did it in the end, but thank you for the help Legija!

              Comment


              • #8
                Hello,
                I am having the same type of issue. I am using Windows 8.1 with disabled driver enforcement. I get the following when trying to update

                Open serial port...OK
                Connecting to the RIFF Box...OK

                Getting RIFF Box Info...OK
                RIFF Box Bootcore Version: 1.01

                Connecting to the Updates Server...OK
                Downloading new Firmware from Server...OK

                Setting Update Mode...OK
                Updating Box's Firmware...OK
                Restarting box, please wait...ERROR
                ERROR: Failed to Restart the RIFF Box.

                Please help

                Comment


                • #9
                  I changed from a Windows 8.1 machine to Windows 7 and firmware updated with no issues.

                  Comment


                  • #10
                    i have same ...............



                    plz help sir , ................

                    Comment


                    • #11
                      my pro solve .....................


                      After update STOP in "Setting Update Mode..." --- SOLVED
                      Hello Team,

                      After latest update files, in update box firmware, stop in "setting update mode", here is the log:

                      Quote:
                      Open serial port...OK
                      Connecting to the RIFF Box...OK

                      Getting RIFF Box Info...OK
                      RIFF Box Firmware Version: RECOVERY

                      Connecting to the Updates Server...OK
                      Downloading new Firmware from Server...OK

                      Setting Update Mode...
                      Wait few hours but not continue....

                      Just dIsconnect box and connect in this point working for me.

                      BR
                      Report Post

                      Comment


                      • #12
                        Riff box

                        My RIFF BOX was so.
                        I just installed the drivers and he connected and atualisou the RIFF

                        Comment


                        • #13
                          Hot to updete my riff box 1.57

                          Hi sir my riff box is k and m use 1.56 setup
                          plss tell me how to install new setup 1.57

                          Comment


                          • #14
                            Hi all;

                            I have an issue with my RIFF box. When I plug it in and connect it to the JTAG manager box I am told I need to Update my Firmware. I can't complete the firmware update because of an error. This is the message:

                            Open serial port...OK
                            Connecting to the RIFF Box...OK

                            Getting RIFF Box Info...OK
                            RIFF Box Bootcore Version: 1.01

                            Connecting to the Updates Server...OK
                            Downloading new Firmware from Server...OK

                            Setting Update Mode...OK
                            Updating Box's Firmware...OK
                            Restarting box, please wait...ERROR
                            ERROR: Failed to Restart the RIFF Box.
                            Attached Files

                            Comment


                            • #15
                              You have drivers issue. Once box is switched to update mode, update port driver must be installed.
                              ICQ: 299-912-089
                              QQ: 1634811353

                              Comment

                              Working...
                              X