iPad Pro 2020 Mic issue

[huyikua]

My partner just bought a brand new iPad Pro 12.9in model and noticed that the mics are not behaving correctly.
First, I can set up "Hey Siri" but after that Siri itself is not able to listen to my voice commands.
Dictation and recording with the camera work, but voice memos don't pick up any sound.

I already restarted, reset all settings and finally called apple support.
They recommended do online mic test it solve my issue for some time but problem occur again
Does anyone have the same issues with the new iPad?

I had the same issues with iPhone 7 before, and I'm afraid it could be some hardware problem again.
I would love to hear some opinions!

IT WAS THE SCREEN PROTECTOR!!!
make sure yours have the cutout for the face id module because there's a mic there too!

[AdrianHamilton]

Hi, that didn't happen to me, but it did to a friend of mine. He couldn't do anything himself, even after a recommendation from the applestore guys, went with him to the office and they fixed it!)